Shipping policy
Shipping Policy
Thank you for shopping at Run Store. Please find our shipping policy outlined below:
Shipping Rates & Delivery Estimates:
- We offer free standard shipping on all orders over a certain amount.
- For orders below this amount, a flat shipping fee will apply.
- Delivery time typically ranges from 3-7 business days depending on your location.
Order Processing Time:
- Orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or holidays.
Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Run Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- Run Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.